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1 Customer Experience
Engineering: CEУниверсальный русско-английский словарь > Customer Experience
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2 (Customer Experience Index) индекс клиентских впечатлений
Management: CEIУниверсальный русско-английский словарь > (Customer Experience Index) индекс клиентских впечатлений
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3 Customer Experience Management
Business: CEMУниверсальный русско-английский словарь > Customer Experience Management
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4 Customer Experience Registration
Marketology: CERУниверсальный русско-английский словарь > Customer Experience Registration
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5 Quality Customer Experience
American: QCEУниверсальный русско-английский словарь > Quality Customer Experience
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6 Total Customer Experience
Business: TCEУниверсальный русско-английский словарь > Total Customer Experience
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7 качество обслуживания клиентов
General subject: client satisfaction, customer experience, customer satisfactionУниверсальный русско-английский словарь > качество обслуживания клиентов
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8 потребительский опыт
1) General subject: consumer experience2) Marketology: customer experienceУниверсальный русско-английский словарь > потребительский опыт
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9 впечатления покупателя
General subject: customer experienceУниверсальный русско-английский словарь > впечатления покупателя
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10 клиентские впечатления
Management: customer experienceУниверсальный русско-английский словарь > клиентские впечатления
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11 намеренный клиентский опыт
Telecommunications: intentional customer experienceУниверсальный русско-английский словарь > намеренный клиентский опыт
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12 программа улучшения качества программного обеспечения
Microsoft: CEIP, Customer Experience Improvement ProgramУниверсальный русско-английский словарь > программа улучшения качества программного обеспечения
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13 программа управления опытом покупателя
Marketology: customer experience programУниверсальный русско-английский словарь > программа управления опытом покупателя
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14 регистрация отзывов
Marketology: Customer Experience RegistrationУниверсальный русско-английский словарь > регистрация отзывов
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15 управление клиентскими впечатлениями
Management: Customer Experience ManagementУниверсальный русско-английский словарь > управление клиентскими впечатлениями
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16 формула опыта покупателя
Marketology: customer experience statementУниверсальный русско-английский словарь > формула опыта покупателя
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17 индекс клиентских впечатлений
Management: (Customer Experience Index) CEIУниверсальный русско-английский словарь > индекс клиентских впечатлений
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18 тёртый калач
разг.old hand (stager); slick customer; tough customer; sly dog; cunning rogue (fox); one who has been around (has knocked about)Это человек опытный,... не злой и не добрый, а более расчётливый; это тёртый калач, который знает людей и умеет ими пользоваться. (И. Тургенев, Записки охотника) — He was a man of experience...; he was actuated by prudence more than by either good or ill nature; had knocked about, understood men, and knew how to turn them to his own advantage.
Атаман прикрутил короткий ус. На морщинистом лице его мелькнула такая хитрецкая улыбка, что нельзя было не подумать: ну и тёртый калач! (С. Голубов, Багратион) — The Ataman twirled his stubby moustache and a smile flashed across his wrinkled face, so sly that one could not help thinking: cunning fox.
- Да ведь он же поднадзорный! - сказал ротмистр с упрёком. - Слышал. Однако полагал, что человек исправляется. - Исправляется? - обрезал ротмистр начальственно. - Не слыхал, чтобы такие тёртые калачи, этакие стреляные воробьи исправлялись. (К. Федин, Первые радости) — 'But you knew he was under police surveillance!' the other exclaimed reproachfully. 'So I'd heard. Still, I thought he was going straight? 'Going straight, indeed?' the gendarme rejoined brusquely. 'I've never heard of such a thing. Never. The idea! Such out-and-out, experienced old jailbirds never go straight!'
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19 клиентоцентричный подход
Marketology: customer-centric approach (An approach to doing business in which a company focuses on creating a positive consumer experience at the point of sale and post-sale.)Универсальный русско-английский словарь > клиентоцентричный подход
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20 при необходимости
При необходимости - if necessary, as necessary, if needed, when needed, as needed, if required, as requiredIt can also be replaced by some other functional relationship if necessary.The first stage furnaces could then be replaced as necessary without affecting the integrity of the main furnace.Personnel performing specific assigned tasks shall be qualified on the basis of appropriate education, training and/or experience, as required.The 2-hour criterion is believed to be adequate to evaluate the facility if needed.V-rings provide a positive protection and quick replacement when needed (... и при необходимости - быструю замену).The system was "once-through", with boiling makeup water added to the boiler as needed and condensate lines going to the drain.This gives the foundry sufficient time to fine tune the chemistry, if required, in order to meet the customer's exact specification.Русско-английский научно-технический словарь переводчика > при необходимости
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См. также в других словарях:
Customer experience — (CX) is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier. From awareness, discovery, attraction, interaction, purchase, use, cultivation and advocacy. It… … Wikipedia
customer experience — UK US noun [singular] COMMERCE ► the way someone feels at all stages of doing business with a company or organization: »We aim to improve the customer experience by responding more quickly to queries … Financial and business terms
Customer-Experience-Management — (CEM) bzw. Kundenerfahrungsmanagement bezeichnet die Schaffung positiver Kundenerfahrungen zum Aufbau einer emotionalen Bindung zwischen Anwender und Produkt oder Anbieter. Vorrangiges Ziel von CEM ist es, aus zufriedenen Kunden loyale Kunden und … Deutsch Wikipedia
Customer experience systems — are integrated business and operational support systems (BSS/OSS) that particularly address service providers’ mandate of focusing on the customer experience. Systems Reflect New Customer Orientation In the past, service providers (wireline,… … Wikipedia
Customer experience transformation — (CxT) is a strategy that uses business process management to enhance customer service experience from any customer touchpoint. The objective is to provide companies and their customer service organizations with the tools needed to move customers… … Wikipedia
Customer experience analytics — (CEA) uses software to identify and analyze customer behavior patterns within and across multiple access points. CEA solutions use sophisticated data modeling techniques to analyze customer experiences with a company. Customers contact companies… … Wikipedia
Customer Experience Management — Das Customer Experience Management (CEM) wird für die Kundenbindung eingesetzt. Während sich das Customer Relationship Management auf die eigentlichen Kundendaten wie z. B. Alter, Wohnort, mögliche Vorlieben etc. fokussiert und den Kunden dann… … Deutsch Wikipedia
Forrester Research Customer Experience Index — Forrester Research, a technology and market research company, publishes its Customer Experience Index (CxPi). The CxPi is based on evaluations from nearly 5,000 U.S. consumers about their interactions with a variety of companies across three… … Investment dictionary
Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… … Wikipedia
Customer service — is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002),[1] “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a… … Wikipedia
Customer dynamics — is an emerging theory on customer business relationships that describes the ongoing interchange of information and transactions between customers and organizations. These exchanges occur over a wide range of communication channels, such as phone … Wikipedia
